Il Bello Italian Favors stands behind every product it sells. If for any reason you are not completely satisfied with the product you have purchased from the Il Bello Italian Favors website, you can exchange the merchandise in its original packaging and condition. NO EXCEPTIONS. We reserve the right to refuse any returned orders that are not in their original packaging or condition. Replacement merchandise will be shipped via USPS shipping so please allow time for its arrival.
Of course, we also accept returns. Simply email us at info@ilbelloitalianfavors or call us toll free (877) 452-3552 within three days of receiving your order for an "Return Authorization"(no exceptions). No returns will be accepted without a "Return Authorization". All authorized returns will be accepted as long as the merchandise in its original packaging and condition. We reserve the right to reject any returns and exchanges that do not meet these conditions. Return order must be received within 7 days from issuance of authorization code (no exceptions). Sample orders and partial returns will not be accepted (no exceptions). Return shipping costs will be paid by the client, as well as, incur a 15% restocking fee. Returns received after 7 days will incur a 25% restocking fee. Return orders will not be accepted past 14 days (no exceptions). Only the product cost (less the restocking fee) will be refunded, any shipping and handling charges will be absorbed by the customer.
Understandably, personalized/custom products, perishable merchandise and clearance items can not be exchanged or returned.
If you have any questions regarding your orderm refund policy or products, please contact us at (877)IL Bello / 452-3556 or info@ilbelloitalianfavors.com.
